Last Updated: September 2026

Global Consult respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Global Consult (“Global Consult”, “we”, “us” or “our”) collects, uses, stores and discloses personal information when you visit our website, contact us or use our education, visa, migration and related services.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• Our website
• Online enquiry forms
• Consultation bookings
• Email
• Telephone
• In-person consultations
• Education and visa applications
• Other communications with Global Consult

This policy should be read together with our Terms & Conditions and Cookie Policy.

2. Information We Collect

Depending on the services you request, we may collect information such as:

Identity Information

• Full name
• Date of birth
• Passport or identity document information
• Citizenship
• Country of birth

Contact Information

• Email address
• Telephone number
• Residential or postal address
• Emergency or nominated contact details where relevant

Education Information

• Educational qualifications
• Academic records
• Course information
• Education provider information
• Certificates and transcripts

Employment Information

• Employment history
• Occupation
• Employer details
• Employment contracts
• Reference letters
• Payslips or other employment evidence where relevant

Visa and Migration Information

• Current and previous visa information
• Visa application details
• Travel history
• Immigration correspondence
• Family and relationship information
• Information relevant to migration eligibility

Other Information

We may collect other information reasonably required to provide the requested services.

Some services may require the handling of sensitive information. Where this occurs, we will handle that information in accordance with applicable privacy laws and the requirements applicable to the relevant service.

3. How We Collect Information

We may collect information directly from you when you:

• Complete an online form
• Contact us
• Request a consultation
• Provide documents
• Engage our services
• Communicate with our staff
• Apply for education or migration services

Where permitted and necessary, information may also be obtained from third parties such as education providers, government authorities, assessing authorities, employers or authorised representatives.

4. How We Use Personal Information

We may use your information to:

• Respond to enquiries
• Provide education counselling
• Assist with course selection
• Process education applications
• Assist with visa and migration matters
• Assess potential migration pathways
• Assist with skills assessments
• Review employment documents
• Communicate with you about your matter
• Arrange consultations
• Provide requested services
• Manage payments and accounts
• Improve our services
• Maintain business and administrative records
• Meet legal and regulatory obligations
• Protect our website and systems

We will generally use personal information for the purpose for which it was collected or for a related purpose that you would reasonably expect.

5. Disclosure of Personal Information

Where necessary and appropriate, we may disclose personal information to organisations involved in providing your requested services.

These may include:

• Australian Government departments and agencies
• Universities and education providers
• Vocational education providers
• Skills assessing authorities
• Health insurance providers
• English-language testing organisations
• Employers and sponsoring organisations
• Professional advisers
• Technology and service providers
• Other authorised representatives or service providers

We will only disclose information where reasonably necessary, authorised by you, required by law or otherwise permitted under applicable privacy laws.

6. Government Authorities

Where you ask us to assist with a visa, migration or education matter, information may need to be provided to relevant government authorities or other official organisations.

The information required will depend on the nature of your application or matter.

7. Overseas Disclosure

Some service providers or organisations involved in delivering our services may operate outside Australia.

Where personal information is disclosed overseas, we will take reasonable steps to ensure that applicable privacy obligations are considered.

The location of recipients may vary depending on the services and technology used.

8. Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information

Some of this information may be collected through cookies and similar technologies.

Please see our Cookie Policy for more information.

9. Marketing Communications

Where permitted, we may use your contact information to provide information about Global Consult services, updates, events or relevant educational information.

You may opt out of marketing communications at any time by using the unsubscribe option provided or contacting us directly.

Opting out of marketing communications will not prevent us from sending important information relating to services you have requested or matters we are assisting you with.

10. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should avoid sending unnecessary sensitive information through unsecured communication channels.

11. Retention of Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate records and meet applicable legal, regulatory or business requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.

12. Access to Personal Information

You may request access to personal information we hold about you, subject to applicable legal requirements and exceptions.

We may need to verify your identity before providing access.

13. Correction of Personal Information

If you believe information we hold about you is inaccurate, incomplete or outdated, please contact us and request a correction.

We will take reasonable steps to correct information where appropriate.

14. Privacy Enquiries and Complaints

If you have a question, concern or complaint about how we handle your personal information, please contact us.

We will review and respond to privacy complaints within a reasonable period.

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC) or another relevant privacy regulator.

15. Children’s Privacy

Our services may involve students who are under the age of 18.

Where appropriate, we may require involvement or consent from a parent, guardian or authorised person when collecting or processing information relating to a minor.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable privacy requirements.

The latest version will be published on this website with a revised “Last Updated” date.

17. Contact Us

Global Consult
 Level 4 474/311-315 Castlereagh St. Sydney, NSW 2000

Website: globalconsult.com.au

If you have any questions about this Privacy Policy or how we handle personal information, please contact us through the contact details provided on our website.